Built by someone who runs a dealership, not by someone who consults for them
The founder
Rakesh Babu GogineniFounder and CEO, Rocky Solutions LLC
Rakesh Babu Gogineni owns Sri Manikanta Swamy Agri Farm, an authorized Kubota tractor and harvester dealership in West Godavari, Andhra Pradesh, India. He has filed warranty claims himself, from the dealer side of the counter, on his own equipment, and knows what a denial does to a month.
That is the whole origin of this business. The work was already being done inside one service department; it turned out to be work most single- and two-store dealers would rather hand to someone else.
What we are
Rocky Solutions LLC is outsourced back-office administration for equipment dealerships. We prepare, document, and submit manufacturer warranty claims on the dealer’s behalf.
We are not an insurer, not an extended warranty provider, not a claims adjuster, and not a collection agency. We do not sell warranties and we do not decide what gets paid — the manufacturer does that. Our job is to give them nothing to object to.
We are not an authorized agent, partner, or representative of any manufacturer. Manufacturers are named on this site factually, where naming them is the clearest way to say what we do.
How the work gets done
The contracting entity is Rocky Solutions LLC, registered in Missouri, USA. The team that prepares your claims works from India. We say that plainly because you would find out anyway, and because it is the reason the service works: a repair order closed on Friday afternoon in Missouri is a prepared claim before your service drive opens on Monday.
Your point of contact answers a US phone number during US business hours. If that ever stops being true, the service has stopped working.
Entity
Rocky Solutions LLC
Missouri, USA
728 Derby Way Dr Wentzville, MO 63385 United States
+91 90638 55903
rakesh@rockysolutionsllc.com
